Terms of Use | DravUri<\/title><\/p>\n<style>\n:root{\n --theme-primary:#5B21B6;\n --theme-secondary:#7C3AED;\n --ink:#14171f;\n --muted:#626875;\n --line:#e3e6eb;\n --soft:#f6f7f9;\n --soft-2:#fbfbfc;\n --white:#ffffff;\n --shadow:0 12px 34px rgba(18,24,35,.055);\n --radius:16px;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:var(--white);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.68}\na{color:var(--theme-primary);font-weight:700;text-decoration-thickness:1px;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible,button:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:6px}\n.site-shell{max-width:1180px;margin:0 auto;padding:34px 24px 72px}\n.mast{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(260px,.5fr);gap:36px;align-items:end;padding:24px 0 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52px}.mast{gap:22px;padding-top:18px}h1{font-size:clamp(2.3rem,12vw,3.6rem)}.panel{padding:18px}.toc{gap:6px}.toc a{font-size:.76rem}}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}<\/p>\n<p>.terms-index{counter-reset:tidx;columns:3;column-gap:28px;margin:28px 0;padding:20px 0;border-top:1px solid var(--ink);border-bottom:1px solid var(--ink)}.terms-index a{counter-increment:tidx;display:block;break-inside:avoid;padding:7px 0;color:var(--muted);font-size:.83rem;text-decoration:none}.terms-index a:before{content:counter(tidx,decimal-leading-zero) \" \";color:var(--theme-primary);font-weight:900}.clause{display:grid;grid-template-columns:80px minmax(0,1fr);gap:22px;padding:23px 0;border-top:1px solid var(--line)}.clause:first-of-type{border-top:1px solid var(--ink)}.clause-no{color:var(--theme-primary);font-size:1.3rem;font-weight:900}.clause h2{font-size:1.28rem}.clause p:last-child{margin-bottom:0}@media(max-width:800px){.terms-index{columns:2}.clause{grid-template-columns:50px 1fr}}@media(max-width:520px){.terms-index{columns:1}}\n<\/style>\n<p><main class=\"site-shell\"><\/p>\n<header class=\"mast\">\n<div>\n<p class=\"kicker\">Website Terms<\/p>\n<h1>Terms of Use<\/h1>\n<p class=\"lede\">Terms covering website use, orders, payment, shipping, returns, exchanges, refunds and mandatory consumer rights.<\/p>\n<\/div>\n<div class=\"meta-box\"><span>Last updated<\/span><strong>15 September 2026<\/strong><\/div>\n<\/header>\n<nav class=\"terms-index\"><a href=\"#scope\">Scope<\/a><a href=\"#use\">Website Use<\/a><a href=\"#product\">Product Information<\/a><a href=\"#prices\">Prices and Taxes<\/a><a href=\"#orders\">Orders<\/a><a href=\"#acceptance\">Order Acceptance<\/a><a href=\"#processing\">Processing<\/a><a href=\"#cancellation\">Cancellation<\/a><a href=\"#address\">Address Changes<\/a><a href=\"#payments\">Payments<\/a><a href=\"#shipping-fees\">Shipping Fees<\/a><a href=\"#free-shipping\">Free Shipping<\/a><a href=\"#dispatch\">Dispatch<\/a><a href=\"#delivery\">Estimated Delivery<\/a><a href=\"#tracking\">Tracking<\/a><a href=\"#customs\">Customs and Import Duties<\/a><a href=\"#lost\">Lost Parcels<\/a><a href=\"#withdrawal\">EU Right of Withdrawal<\/a><a href=\"#returns\">Returns<\/a><a href=\"#return-shipping\">Return Shipping<\/a><a href=\"#exchanges\">Exchanges<\/a><a href=\"#problem-goods\">Defective \/ Incorrect \/ Incomplete Goods<\/a><a href=\"#refunds\">Refunds<\/a><a href=\"#personalised\">Personalised Goods Exception Where Applicable<\/a><a href=\"#statutory\">Statutory Consumer Rights<\/a><a href=\"#ip\">Intellectual Property<\/a><a href=\"#liability\">Liability<\/a><a href=\"#privacy\">Privacy<\/a><a href=\"#changes\">Changes<\/a><a href=\"#contact\">Contact<\/a><\/nav>\n<section class=\"clause\" id=\"scope\">\n<div class=\"clause-no\">01<\/div>\n<div>\n<h2>Scope<\/h2>\n<p>These Terms of Use apply to use of this website and to orders placed through the website. They should be read together with the Privacy Policy, Cookie Policy, Shipping Policy and Returns & Refunds Policy.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"use\">\n<div class=\"clause-no\">02<\/div>\n<div>\n<h2>Website Use<\/h2>\n<p>You may use the website for lawful personal shopping and information purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access or use the website in a way that violates applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"product\">\n<div class=\"clause-no\">03<\/div>\n<div>\n<h2>Product Information<\/h2>\n<p>We aim to present product descriptions, images and information clearly. Product-specific information displayed on an individual product page forms part of the information available before purchase.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"prices\">\n<div class=\"clause-no\">04<\/div>\n<div>\n<h2>Prices and Taxes<\/h2>\n<p>Displayed product prices include applicable tax according to the website’s pricing configuration. Customs duties, import charges or customs handling charges for international orders are separate and are the customer’s responsibility where applicable, unless mandatory law requires otherwise.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"orders\">\n<div class=\"clause-no\">05<\/div>\n<div>\n<h2>Orders<\/h2>\n<p>Submitting an order is a request to purchase the selected goods using the information and payment details entered at checkout. You should review order details and delivery information before submission.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"acceptance\">\n<div class=\"clause-no\">06<\/div>\n<div>\n<h2>Order Acceptance<\/h2>\n<p>An order may be subject to payment authorization, stock availability and ordinary order review. Contract formation and order acceptance are subject to applicable law and the confirmations presented during the checkout and order process.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"processing\">\n<div class=\"clause-no\">07<\/div>\n<div>\n<h2>Processing<\/h2>\n<p>Orders are usually processed within 1\u20133 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"cancellation\">\n<div class=\"clause-no\">08<\/div>\n<div>\n<h2>Cancellation<\/h2>\n<p>You may request cancellation before dispatch by contacting support@dravuri.com. After dispatch, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"address\">\n<div class=\"clause-no\">09<\/div>\n<div>\n<h2>Address Changes<\/h2>\n<p>You may request a delivery-address change before dispatch by contacting support@dravuri.com. After dispatch, an address change cannot be guaranteed and may depend on the carrier’s procedures.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"payments\">\n<div class=\"clause-no\">10<\/div>\n<div>\n<h2>Payments<\/h2>\n<p>Card payments are processed through Stripe. Primary card brands shown are Visa, Mastercard, American Express, JCB, Discover and Diners Club. Additional options may be available when displayed on the Payment or Checkout page.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"shipping-fees\">\n<div class=\"clause-no\">11<\/div>\n<div>\n<h2>Shipping Fees<\/h2>\n<p>Standard shipping is 6$ for orders below the free-shipping threshold.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"free-shipping\">\n<div class=\"clause-no\">12<\/div>\n<div>\n<h2>Free Shipping<\/h2>\n<p>Orders reaching 50 qualify for free standard shipping.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"dispatch\">\n<div class=\"clause-no\">13<\/div>\n<div>\n<h2>Dispatch<\/h2>\n<p>Orders are dispatched within 3 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"delivery\">\n<div class=\"clause-no\">14<\/div>\n<div>\n<h2>Estimated Delivery<\/h2>\n<p>Estimated transit time is 7\u201315 business days after dispatch. This is an estimate rather than a guaranteed delivery date. Delivery timing may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays and other circumstances outside reasonable control.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"tracking\">\n<div class=\"clause-no\">15<\/div>\n<div>\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch when tracking data becomes available.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"customs\">\n<div class=\"clause-no\">16<\/div>\n<div>\n<h2>Customs and Import Duties<\/h2>\n<p>International customs duty, import charges or customs handling charges are the customer’s responsibility where applicable. If mandatory applicable law assigns a specific responsibility to the merchant, that mandatory rule prevails.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"lost\">\n<div class=\"clause-no\">17<\/div>\n<div>\n<h2>Lost Parcels<\/h2>\n<p>If a parcel appears to be lost, contact support@dravuri.com. We review tracking and investigate with the relevant carrier. If the parcel is confirmed lost, the resolution will be a reshipment or refund.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"withdrawal\">\n<div class=\"clause-no\">18<\/div>\n<div>\n<h2>EU Right of Withdrawal<\/h2>\n<p>For orders covered by EU distance-selling consumer rules, consumers generally have 14 days from receipt to exercise the statutory right of withdrawal without giving a reason. The consumer should return the goods in accordance with applicable law after giving notice of withdrawal.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"returns\">\n<div class=\"clause-no\">19<\/div>\n<div>\n<h2>Returns<\/h2>\n<p>For products covered by the standard return policy, a return request must be registered with support@dravuri.com within 14 calendar days after receipt. The registered address is not automatically the return address; customer support provides the applicable return instructions and address.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"return-shipping\">\n<div class=\"clause-no\">20<\/div>\n<div>\n<h2>Return Shipping<\/h2>\n<p>For an eligible change-of-mind, size-preference or other non-defective return, the customer pays the return shipping cost. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return shipping cost. For an EU statutory withdrawal, the customer bears the return shipping cost where that responsibility was clearly disclosed before purchase.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"exchanges\">\n<div class=\"clause-no\">21<\/div>\n<div>\n<h2>Exchanges<\/h2>\n<p>Direct exchanges are supported. For a normal non-defective exchange, the customer pays the return shipping cost and the replacement-item shipping cost. For an exchange caused by damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return and replacement shipping costs. No restocking fee is charged.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"problem-goods\">\n<div class=\"clause-no\">22<\/div>\n<div>\n<h2>Defective \/ Incorrect \/ Incomplete Goods<\/h2>\n<p>If goods are damaged, defective, incorrect or incomplete, contact support@dravuri.com. Commercial return conditions do not limit mandatory rights relating to non-conforming goods.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"refunds\">\n<div class=\"clause-no\">23<\/div>\n<div>\n<h2>Refunds<\/h2>\n<p>Approved refunds are generally returned to the original payment method. Our internal target is to process approved refunds within 7 business days after returned goods are received and the necessary review is completed, subject to mandatory statutory refund deadlines. For EU statutory withdrawal, standard original delivery costs are refunded where required by law; supplementary delivery costs above the least expensive standard option may be excluded to the extent permitted by law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"personalised\">\n<div class=\"clause-no\">24<\/div>\n<div>\n<h2>Personalised Goods Exception Where Applicable<\/h2>\n<p>If such products are offered, made-to-order, custom-made or clearly personalised goods may fall within a statutory withdrawal exception where applicable law permits. This does not remove rights relating to defective, damaged or incorrect goods, merchant production errors or other mandatory statutory rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"statutory\">\n<div class=\"clause-no\">25<\/div>\n<div>\n<h2>Statutory Consumer Rights<\/h2>\n<p>Nothing in these Terms limits Mandatory Statutory Consumer Rights. Where mandatory consumer law gives you rights that cannot be excluded or restricted, those rights prevail over any inconsistent commercial term.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"ip\">\n<div class=\"clause-no\">26<\/div>\n<div>\n<h2>Intellectual Property<\/h2>\n<p>Website text, graphics, layout and other protected content may be subject to intellectual-property rights. You may not copy, reproduce, distribute or exploit protected website content except as permitted by law or with the relevant rights holder’s permission.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"liability\">\n<div class=\"clause-no\">27<\/div>\n<div>\n<h2>Liability<\/h2>\n<p>Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Any permitted limitation is subject to Mandatory Statutory Consumer Rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"privacy\">\n<div class=\"clause-no\">28<\/div>\n<div>\n<h2>Privacy<\/h2>\n<p>Personal data is processed in accordance with the Privacy Policy and Cookie Policy. Privacy or data-protection questions should be sent to privacy@dravuri.com.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"changes\">\n<div class=\"clause-no\">29<\/div>\n<div>\n<h2>Changes<\/h2>\n<p>These Terms may be updated from time to time. The Last Updated date identifies the current version published on the website. Changes do not remove rights that have already arisen under mandatory law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"contact\">\n<div class=\"clause-no\">30<\/div>\n<div>\n<h2>Contact<\/h2>\n<p>For orders, shipping, returns, refunds, exchanges, sizing, payments or general support, contact support@dravuri.com. For privacy or data-protection matters, contact privacy@dravuri.com.<\/p>\n<\/div>\n<\/section>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use | Website Terms Terms of Use Terms covering website use, orders, payment, shipping, returns, exchanges, refunds and mandatory consumer rights. Last updated ScopeWebsite UseProduct InformationPrices and TaxesOrdersOrder AcceptanceProcessingCancellationAddress ChangesPaymentsShipping FeesFree ShippingDispatchEstimated DeliveryTrackingCustoms and Import DutiesLost ParcelsEU Right of WithdrawalReturnsReturn ShippingExchangesDefective \/ Incorrect \/ Incomplete GoodsRefundsPersonalised Goods Exception Where ApplicableStatutory Consumer RightsIntellectual PropertyLiabilityPrivacyChangesContact […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20581","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/pages\/20581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/comments?post=20581"}],"version-history":[{"count":2,"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions"}],"predecessor-version":[{"id":24390,"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions\/24390"}],"wp:attachment":[{"href":"https:\/\/dravuri.com\/bsite\/wp-json\/wp\/v2\/media?parent=20581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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